Pomorska Street 2 is an unusual place of memory - the building still contains cells of a former detention center, and the permanent exhibition tells the stories of Krakow residents during the periods of terror 1939-1945-1956. This site asks visitors not only for curiosity, but also for empathy and respect for a difficult history.
In practice this means clear organizational and house rules: the branch operates according to an established visit route, has set opening hours and admission rules. A few simple preparations are enough to make your visit meaningful and trouble-free.
The branch address is Pomorska Street 2, and the visit is presented as part of the city's Memory Trail.
Check opening days in advance: the branch is available only on certain days of the week, and the last admission is usually about 30 minutes before closing. Plan to arrive with enough time for a calm walk through the route.
If you want a guided tour, remember that reservations and ticket purchase are best done ahead of time. The museum offers individual and group visits, and groups are subject to size limits - a reservation will secure your preferred time slot.
If you plan for a larger group or a guided visit, pay attention to cancellation rules - failing to show up or not informing the museum on time may incur fees. Also check which days have free admission and what conditions apply then.
Arriving on closed days or outside opening hours. Check days and hours before you go - this will help you avoid disappointment.
Treating the Memory Trail like an entertainment attraction. This is a national place of memory - remain solemn, avoid loud conversations and inappropriate behavior.
Bringing large backpacks, long umbrellas or food and drinks. The branch bans large baggage, long umbrellas and eating or drinking in the exhibition. Leave big luggage at your hotel or in a locker.
Ignoring the recommended direction of the route and trying to re-enter rooms after exiting. The route can be one-way and there may be no return to the interior - plan to walk through at a calm pace.
The former detention cells are narrow, low spaces; move carefully, especially on stairs and in tight passages. The museum asks visitors to pay special attention and follow staff and security instructions.
Good conduct matters here: set your phone to silent, avoid phone calls, refrain from noisy behavior and gestures that could offend other visitors. The museum has clear house rules and may ask visitors who break them to leave.
If the exhibition moves you and you want to talk, do so outside the exhibition rooms or in areas designated for conversation. If in doubt, ask a staff member about permitted ways to document your visit.
The branch rules include requirements for movement through the route; the museum may also set specific rules for photography and recording. The simplest approach is to ask staff at the entrance if you plan to take photos in tight spaces or use a tripod.
Even when photos are allowed, make sure you do not disturb other visitors and do not take pictures that mock or trivialize the subject of the exhibition. Places of memory require respect for objects and traces left by people.
Avoid using flash in closed rooms and do not place equipment in spots that block the route.
Decide in advance how much time you want to spend - a calm visit with reflection usually takes between 45 minutes and 1.5 hours, depending on pace and interest in additional materials.
Pomorska Street is part of the city Memory Trail, so you can combine the visit with other nearby sites, such as the 'Pod Orzel' pharmacy or former factory areas. When planning, consider a break for coffee and a moment of quiet after an intense experience.
Wear comfortable shoes - parts of the route include stairs and uneven surfaces. Also consider baggage restrictions and plan to bring a small, handy bag.
After the visit it is worth heading for a meal or coffee in some well-regarded places in Krakow. For traditional flavors you can explore restaurants in Kazimierz; near museums in Podgórze you will also find pleasant museum cafes ideal for a moment of reflection.
Some venues often praised by visitors include Bottiglieria 1881 (fine dining), popular bistros in Kazimierz and small cafés offering quality coffee and pastries. For a quick local snack try a zapiekanka on Plac Nowy or one of the neighborhood cafés.
If you prefer something close by, look for museum cafés and nearby local spots - they are convenient for a calm wrap-up of your visit. On weekends it is a good idea to reserve a table if you plan for dinner.
The branch interior is not only an exhibition of objects - on the cell walls you can still see scratched inscriptions and traces of daily life of the people detained there, which gives the show a particularly personal tone.
The Pomorska Street branch functions as part of the Memory Trail and plays an important role in telling the city's story during the occupation and the later Stalinist period - a visit here is more an experience of memory than a typical museum tour.
Special evening events and guided tours are sometimes organized in the exhibition space, which can be an interesting alternative to a standard visit - check the museum calendar before you come.
Can I bring a dog? Generally animals are not allowed, except assistance dogs for people with disabilities.
Are there discounts and free admission days? The museum applies specific rules for concessions and promotions; some days have free admission but space may be limited - check conditions in advance.
How many people can come in a guided group? Guided groups usually have a size limit - when planning a larger group, coordinate date and number of people with the museum staff.
Arrive on time and visit the information desk if you have questions about the route, photography rules or accessibility.
Respect the exhibition rules: no food or drink, keep quiet in the rooms, no phone conversations. This is not only about rules - it is a sign of respect for the stories being told.
If you liked this material and think it may help friends - share the article. If you would like to explore Krakow with a private guide, Małgorzata Kasprowicz is available to help - her contact is shown on the site. Have a good journey through Krakow's memory!
