Privacy Policy

1. General Information

This Privacy Policy sets out the rules for the processing and protection of personal data provided by Users in connection with the use of the zwiedzaniekrakowa.com website (hereinafter referred to as the "Website").

2. Data Controller

The controller of personal data is Małgorzata Kasprowicz, a licensed tour guide in Krakow. Contact: kontakt@zwiedzaniekrakowa.com, phone: 501 962 037

3. Types of Processed Data

Within the Website, we process the following categories of personal data:

• First and last name
• Email address
• Phone number
• Information about tour preferences

4. Purposes of Data Processing

We process personal data for the following purposes:

• Provision of guided tour services
• Communication with clients
• Sending offers and service information
• Billing for provided services

5. Legal Basis for Processing

Personal data is processed on the basis of:

• Consent of the data subject (Art. 6(1)(a) GDPR)
• Performance of a contract (Art. 6(1)(b) GDPR)
• Legitimate interest of the controller (Art. 6(1)(f) GDPR)

6. Data Retention Period

Personal data is stored for the period necessary to achieve the purposes for which it was collected, but no longer than 5 years after the end of cooperation.

7. Rights of the Data Subject

You have the right to:

• Access your data
• Rectify your data
• Erase your data
• Restrict processing
• Data portability
• Object to processing

8. Contact

For matters related to the processing of personal data, you can contact us at: kontakt@zwiedzaniekrakowa.com

Last updated: 09/12/2025