Terms of Service

1. General Provisions

These Terms of Service define the conditions for using the zwiedzaniekrakowa.com website and the tour guide services provided by Małgorzata Kasprowicz.

2. Definitions

3. Tour Guide Services

The Service Provider offers the following services:

4. Booking and Payments

Booking of services is made through the contact form on the website or by direct phone/email contact.

Payment for services may be made by:

5. Cancellation Policy

The Client may cancel the reservation no later than 24 hours before the scheduled tour. In case of cancellation within a shorter period, the Service Provider may charge a fee of 50% of the service value.

6. Liability

The Service Provider is not responsible for:

7. Personal Data Protection

The processing of personal data is carried out in accordance with the Privacy Policy available on the website.

8. Final Provisions

For matters not regulated by these Terms, the provisions of Polish law shall apply.

9. Contact

For matters related to services, please contact:

Last updated: 09/12/2025