

This is a common question from visitors to Krakow — especially those traveling with a stroller or using a wheelchair. In short: many places along the route from Pomorska Street to Wawel offer facilities, but there are also limitations to know before leaving your hotel. This text will help you plan a comfortable walk with guide Małgorzata Kasprowicz so it is safe, interesting and as comfortable as possible.
The Museum of Krakow (branch on Pomorska Street) lists concrete amenities — an accessible toilet, an induction loop at the ticket desk and the option to tour with a Polish Sign Language (PJM) interpreter if arranged in advance. It’s a good starting point before walking toward the Market Square and Wawel.
The Museum of Krakow branch on Pomorska Street is located at Plac Inwalidów, which makes arrival and route planning easier. Museum staff report that architectural accessibility includes adapted toilets and an induction loop at the ticket office. Visitors who need a PJM interpreter should request this ahead of time.
If you plan to view exhibitions with a baby stroller, ask at the ticket desk about the rules for bringing strollers into display areas — in some cases a deposit or a designated storage spot may be required. The museum also welcomes assistance dogs, which helps visitors who rely on that support.
When planning your visit, check opening hours and the availability of specific rooms — some exhibitions may have local restrictions or require prior reservation.
Wawel Cathedral is a must-see and at the same time a site with a complex historical layout. Some cathedral areas require tickets; normal and reduced prices apply and discounts usually require proof. Buying tickets online saves time and reduces the risk of long queues.
On Wawel Hill you will find both accessible areas (the courtyard, some ground-floor exhibitions, and toilets adapted for people with disabilities) and sections that are not adapted — towers, some private apartments and the Dragon’s Den include stairs and narrow passages. In practice, visitors using wheelchairs can see most outdoor and ground-floor attractions, but not every interior space.
Families with strollers should note that in some places you may be asked to fold or leave strollers in a cloakroom before entering an exhibition. Also factor in paid toilets on site and the need to store large backpacks in the cloakroom.
A good guide will adapt pace and route to your needs — this usually means shorter stretches between stops, choosing step-free entrances and including places to rest. The suggested route starts at Pomorska Street (Museum of Krakow), goes through Plac Inwalidów and the Planty, follows Grodzka Street toward Wawel, and finishes in the castle courtyard and, when possible, by the Cathedral.
During the walk the guide can propose breaks in quieter spots — benches by the Planty, cafés near the Market Square, or stops at viewpoints with easy access. The route avoids steep shortcuts and stairs where possible, and where a barrier is unavoidable the guide will help arrange a safe passage or an alternative.
Buy tickets in advance — especially for the Cathedral and popular museum branches. Online reservations let you skip long lines and plan your start time.
If you are entitled to concessions, bring documentation proving your eligibility; without it staff may ask you to pay the full price.
Check the rules regarding strollers — in some parts of Wawel you will need to fold the stroller or leave it in a cloakroom. Carry a small backpack with essentials and leave larger bags in storage if possible.
Best time for a walk: early morning right after sites open or late afternoon — these times are less crowded and visiting is more comfortable.
Accessible toilets are available in museums and on Wawel grounds, but it’s best to ask your guide where they are to avoid wasting time searching.
Is the Dragon’s Den accessible? Unfortunately, entry to the Dragon’s Den involves stairs and is not suitable for visitors with mobility difficulties. We recommend viewing the dragon statue from the riverfront or the embankments, which are accessible to strollers and wheelchairs.
After sightseeing it’s worth planning a meal in well-regarded, conveniently located places. A trusted option by the Market Square is Restauracja Szara — known for high culinary standards and recognized by the Michelin Guide. The restaurant’s setting and service make it a comfortable place to rest after a long walk.
Another classic choice is Restauracja Wierzynek — a historic venue in the heart of the Main Market Square that offers not only dining but an atmosphere connected to centuries of tradition. In both restaurants it’s advisable to reserve a table in advance, especially on weekends and during the tourist season.
If you need a quick coffee and snack near the Planty, ask your guide for nearby cafés with outdoor seating — many have gentle ramps and wide entrances suitable for strollers and wheelchairs.
The Museum of Krakow has been developing its accessible offer for several years — beyond architectural adjustments there are increasingly services like interpretation and technologies supporting visitors with diverse needs. This reflects growing awareness and investment in making culture accessible.
Although parts of Wawel Hill are steep, many outdoor areas are paved and barrier-free, allowing you to admire the castle and the Vistula panorama from a wheelchair. Keep in mind, however, that some historic rooms remain inaccessible because of stairs and preserved architectural solutions.
Touching the Sigismund Bell is a symbolic experience for many visitors, but access to the tower and the bell involves climbing narrow spiral staircases — this will likely be out of reach for people with limited mobility.
Not booking tickets in advance — in season you may not get entry the day you arrive. Book online or call ahead.
Assuming everything is fully accessible — many historic interiors have limitations. Plan alternatives and discuss the route with your guide before you set out.
Forgetting documentation for concessions — if you expect a discount, bring the appropriate document; otherwise you may need to pay the full price.
Ignoring the need for accessible toilets or rest spots — plan shorter walking segments and regular breaks.
As a guide I specialize in routes adapted to different needs — I shorten distances between stops, choose step-free entrances and inform you about site rules before we leave the meeting point.
Practically this means help with entrances, pointing out the nearest public transport stops, booking tickets for appropriate times and recommending accessible toilets and rest spots. If you wish, I can also help reserve a table at a restaurant after the tour.
If this article was helpful, please share it with friends or on social media — it might make planning a visit to Krakow easier for someone else.
If you would like to tour with guide Małgorzata Kasprowicz, you are welcome to get in touch — details are available on the zwiedzaniekrakowa.com site. I will gladly prepare a tailor-made route, focused on comfortable and inspiring sightseeing in Krakow for all participants.