Many queue-related problems can be solved before you leave your apartment. The most important thing: buy your ticket online and download it to your phone in advance — TAURON Arena accepts electronic tickets and you don’t always need to print them. If the event allows buying a parking space online, do it — it guarantees entry and saves a lot of time.
Check the organiser’s announcements: opening hours for the gates, entrance numbers assigned to sectors and information about ticket offices. Organisers often publish a short “event essentials” guide with precise instructions. That way you avoid standing in the wrong line at the wrong entrance.
Prepare the documents you might need to verify the order (name of the purchaser, phone number, e‑mail) — staff may ask for these if there’s a ticket problem. If you have an electronic ticket, save it for offline use — poor signal in a crowd can complicate entry.
TAURON Arena is very well connected: tram and bus stops serve the main entrances. Check MPK timetables in advance — on event days transport sometimes runs additional services or with temporary route changes.
If you can, use public transport. It’s usually the fastest option when thousands of people head to the same place. After the event trams and buses often run more frequently, but plan your return trip in advance (check night lines if the event finishes late).
If you decide to drive — buy a parking spot at the Arena online if available. The venue’s car park has large capacity but fills quickly for popular concerts. Organisers usually recommend arriving 1.5–2 hours early if you plan to park at the Arena.
Cycling is a great alternative in good weather — there are bike racks by the venue. Riding a bike helps you avoid traffic jams and makes the trip back home easier.
TAURON Arena usually assigns specific entrances to different sectors (for example entrances 1–3 for stands/floor and a separate VIP/box entrance). Head straight to the entrance printed on your ticket or in the event information — this saves the most time.
If you plan to bring a coat or a larger bag, use the cloakroom/deposit — they are usually paid and opened for big events. Organisers sometimes state whether cloakrooms will operate and what the fee is (often a small charge).
Remember that organiser ticket offices sell tickets on event day, but that creates extra queues. If you have ticket problems, go to the ticketing help point — staff can verify your order, but this may take time.
Arrive before the gates open — it sounds counterintuitive, but arriving earlier (for example 60–90 minutes before official gate opening) often lets you avoid the biggest crowds, especially if you drove and want to use the Arena parking.
If you don’t need to be first in, consider coming 30–45 minutes after the gates open — many people line up right before the start, so spreading arrival times eases congestion.
Use the correct entrance — this is worth repeating: the entrance number on your ticket lets you skip lines at doors meant for other sectors. Ask security staff and volunteers — they usually direct the flow and point the fastest route.
Have your ticket app or an offline photo of your ticket ready. Keep your phone charged and consider a powerbank — scanning a ticket is quick, but without battery you can end up stuck in a long line because of technical issues.
If you’re coming as a group — choose a clear meeting point outside the Arena in case someone’s late. After the event it’s easier to find friends and head back together on public transport.
Standing in the wrong queue — the most common mistake. Pay attention to entrance signs and go to the one that matches your ticket.
Not saving the ticket offline or not having easy access to the confirmation — keep your ticket handy, preferably in the app or as a screenshot.
Trying to enter the parking without a parking ticket — entry may be denied and spaces are limited. Buy a parking spot through the organiser’s site if you want certainty.
Not checking public transport timetables and return options — after the event stops and platforms are very crowded, so know alternative lines or meeting points.
Do I have to print my ticket? Usually no — electronic tickets are accepted. Still, download them in advance and have them available offline.
When is best to arrive by car? If you plan to park at the Arena, it’s best to come 1–1.5 hours before gates open according to organiser recommendations. Buy a parking ticket online if that option exists.
Which tram will take me to TAURON Arena? The Arena is served by several tram stops; lines serving the venue may change with traffic organisation, so check MPK timetables before you leave.
Are there bike racks? Yes — there are bike stands near the Arena able to hold a significant number of bicycles, a good option in fine weather.
Does public transport run immediately after the concert? Operators often increase frequency right after the event, but expect crowds and possible delays. Plan alternative routes and check night services if you’re returning late.
If you have time before the event and want to eat — choose well-rated places nearby. Around the Arena and the Grzegórzki area you’ll find shopping centers such as Galeria M1 and Galeria Plaza with many restaurants and cafés. It’s worth checking reviews and reserving a table for larger groups.
A nice surprise: on big event days there are sometimes food stalls and special catering zones set up by organisers close to the venue. If the event includes such a zone, you can avoid long walks looking for food.
Treat your visit as a small logistical operation: tickets, transport, the correct entrance and a meeting point with friends. A few minutes of planning will save you hours of standing in queues and a lot of stress.
If you’d like, I can help plan your route around Kraków before or after the event — we’ll find a well-rated place to eat and a safe way to get back to your accommodation. Contact details for Małgorzata Kasprowicz (the guide) are available on the guide’s page if you’d like personalised help.
If this guide helped you — share it with friends or on social media so other visitors and locals can avoid queues and enjoy the event stress-free!
