Krakow Pinball Museum is an unusual attraction tucked into a historic cellar near Wawel — a place where, across several hundred square meters, dozens of pinball machines and classic arcade cabinets are gathered. Tickets often include unlimited play, which makes it an ideal option for a rainy afternoon, family entertainment, or a nostalgic trip back to the 1980s and 1990s. The collection spans very old electromechanical machines as well as newer models with LCD screens, so there’s something for everyone.
Despite its nostalgic character, the museum is interactive — here you play, not just look. Expect horns, the clack of balls and the buzz of other visitors — that noise is part of the charm.
Keep in mind the museum is in a historic space, which adds atmosphere but can also mean stairs and somewhat limited accessibility for wheelchair users.
1. Coming at the worst possible time: weekend evenings and late afternoons can be very crowded. If you prefer quieter play, choose a morning or early afternoon on a weekday.
2. Having no plan for your time: an unlimited-play ticket tempts you to play for a long time — plan breaks, snacks and rest periods, especially if you’re visiting with kids.
3. Expecting quiet, “museum-like” conditions: this is an interactive and loud place — if you’re after a silent exhibition, a traditional museum is a better choice.
4. Handling the machines carelessly: pinball machines are often vintage and delicate. Treat them respectfully — don’t strike the cabinet or poke metal parts. Staff are happy to explain the rules and show how machines work.
Check opening hours and ticket information in advance — hours may vary by season. Wear comfortable shoes and bring a light jacket — cellar spaces can be cooler. Many visitors bring a camera — photography is usually allowed, but try not to disturb players and avoid flash near delicate vintage machines.
If you plan to visit in a group, check ahead whether the museum accepts group bookings or offers family discounts. With small children, plan shorter play sessions to avoid fatigue and frustration.
Check payment options — cards are increasingly accepted, but it’s good to have some cash just in case.
Useful: comfortable clothes, a power bank, good energy and patience for queues at popular machines. Not recommended: large backpacks or bags that get in the way of other players; sharp objects; excessive alcohol — the museum is family-friendly and rules of order apply.
If you visit with small children, consider small snacks and drinks, but keep in mind museum rules about eating in exhibit spaces.
If you plan to film longer videos or stream, ask the staff first — prior arrangement may be required.
After an intense pinball session it’s nice to sit down and eat something substantial. Near Wawel and the Old Town there are several well-regarded spots visitors often like: Café Camelot — a cozy café with a great menu and atmosphere; restaurants around the Market Square serving traditional Polish and regional dishes; and cafés toward Kazimierz and Podgórze if you want to combine the visit with more sightseeing.
If you’re after something quick and local, ask the museum staff for current recommendations — they often suggest places with good reviews from visitors.
The museum blends history and play: the collection includes machines dating back to the early 20th century as well as semiconductor-era models with LCD screens. Some pinball machines need manual servicing or gentle handling, so unusual behavior from a machine doesn’t always mean it’s broken — staff respond quickly and can often get older machines running.
The cellar interior adds a unique atmosphere — while playing you might feel transported to another era, which can surprise visitors expecting a modern museum.
Do I need to book tickets in advance? Not always — many visitors buy tickets on site, but for larger groups or during the tourist season booking ahead may be advisable.
Can children play? Yes, the museum is family-friendly. Pay attention to age restrictions for some machines and make sure younger children play under adult supervision.
Can I take photos and record? Usually yes, as long as you don’t disturb other visitors. Avoid using flash near vintage machines.
How much time should I plan? If you want to look around and play, allow at least 1–2 hours. For families with children or enthusiastic players, half a day can be ideal.
Krakow Pinball Museum is a great interactive attraction — perfect for families, couples and fans of retro entertainment. You’ll avoid the most common mistakes if you check opening hours, come at a quieter time, treat the machines with respect and plan breaks. That way the visit will be pleasant for you and other guests.
If you found this article helpful, share it with friends or on social media — you’ll help others plan their visit. If you’d like to explore Krakow with a local guide and combine a visit to the Pinball Museum with other attractions, consider tours with Małgorzata Kasprowicz — contact details and tour offers are available through Zwiedzanie Krakowa.
Good luck and enjoy the game - don’t forget to beat your personal high score!
