FAQ

Email margaret@guideinkrakow.com or call +48 501 962 037. Share the date, time, group size, language, and how long you would like to walk. Małgorzata Kasprowicz will reply to confirm the slot and the meeting details.

Earlier is calmer, especially in high season, on weekends, and for school groups. A few days or a week ahead is usually enough. In summer and on long weekends, book further ahead if you can.

Sometimes, if the day is still free. The quickest check is by phone: +48 501 962 037. Last-minute bookings are harder in high season, but it is worth asking.

Email margaret@guideinkrakow.com or call +48 501 962 037 with the date and time you have in mind. There is no public online calendar - availability is confirmed personally.

Yes, if you get in touch as soon as you can. A new slot depends on what is still free. There is no separate published fee for a date change - it depends on whether the new time is available.

You can cancel no later than 24 hours before the tour. A later cancellation may be charged at 50% of the service value. Details are in the terms of service.

English-language tours for groups of up to 35 people start from 450 zł ($ 120) for 2 hours. Each extra hour is 160 zł ($ 50). The full price list also covers Polish-language tours and larger groups.

For groups of 1 to 35 people the price is a flat fee for the whole group. From 36 people the rate is per person. See the price list for both tables.

The fee covers the guiding: the walk, the stories, and help planning the route. Museum and church tickets are extra. Transport, meals, and souvenirs are not included.

No. Tickets for interiors - for example St. Mary’s Basilica, Wawel Cathedral, or Schindler’s Factory - are paid separately. The guide can help you buy them and advise which interiors are worth adding.

Yes. Wireless headsets cost 9 zł/os. They help with larger groups and in crowded streets. On the Polish open-group walks they are included in the ticket price.

Usually cash after the tour or bank transfer. Another method can be agreed when you book.

If you need an invoice, mention it when you book and send the billing details. Whether an invoice can be issued is confirmed individually.

Most walks last 2, 3, or 4 hours. Longer routes are possible - each extra hour is on the price list. A shorter, focused walk can also be arranged.

The meeting point is agreed after booking. It is often the Main Market Square by the Adam Mickiewicz monument, or another convenient spot in the centre. A Kazimierz walk can start in Kazimierz itself.

It depends on the route. A typical Royal Route walk finishes at Wawel. The ending point can be planned near your hotel, a restaurant, or the next stop in your day.

The meeting point can be outside a central hotel or another convenient place. This is not a transfer or a car pickup - it means starting the walk from the hotel if the route allows it. Send the address when you book.

Yes. You can combine Wawel with Kazimierz, add Nowa Huta or Schindler’s Factory, shorten the walk, or skip a museum. Say what you want to see and what you would rather skip.

Private tours are priced as one group up to 35 people. Larger groups, from 36 people, are charged per person. Małgorzata Kasprowicz has guided groups from 1 to 80 people. Bigger groups usually need headsets.

Małgorzata Kasprowicz guides in Polish and English. Prices for both languages are on the price list.

Yes. Małgorzata Kasprowicz guides families and school groups. The pace and stories are adapted to the children’s age. For younger children the Krakow with Kids legends walk works especially well.

There is no strict age limit. Preschoolers do better with a shorter walk, stories, and breaks. School-age children usually manage 2-3 hours. Mention the ages when you book so the pace can be planned.

Parts of the centre and the Planty are manageable with a stroller. Kazimierz and Wawel have cobbles, steps, and slopes, so a stroller can be awkward. Mention it when you book so the route can avoid the hardest stretches where possible.

Yes. The pace follows the group. A stop for coffee, ice cream, or a toilet break can be planned, especially with children or on longer walks.

It is about a 2-hour walk built around stories for children: the Wawel Dragon, King Krak, the towers of St. Mary’s Basilica, and the pigeons on the Market Square. The pace is lighter, with questions and small contests. Details are on the Krakow with Kids page.

Yes. School groups can walk the centre, Krakow with Kids, Kazimierz, or a longer day outside the city. Duration is flexible. Larger groups use the per-person price list. Mention the age of the class when you book.

Tours run in most weather. In heavy rain more time can be spent indoors and outdoor stretches shortened. Wear comfortable, weatherproof shoes.

Parts of the Old Town are relatively flat, but Kraków has cobbles, kerbs, and a climb at Wawel. The route can be eased if you mention mobility needs when booking. Some interiors have stairs and are not always accessible.

It is a walking tour. Two hours usually stay in the centre. Three to four hours can reach Kazimierz or link a few districts. The pace is unhurried, with stops at monuments. If someone in the group tires quickly, a shorter version is better.

Comfortable, flat shoes. The Old Town and Kazimierz are cobbled, and the stones get slippery after rain. Heels and stiff new shoes are a poor choice.

Yes. The Wawel and Royal Route walk goes up the hill. The courtyard and the stories are part of the guiding fee. The cathedral or selected castle exhibitions need a separate ticket and depend on that day’s availability.

Yes. The Ghetto and Schindler’s Factory walk can last 2 hours outdoors, or 4 hours with entry to the museum. The factory ticket is extra and is best reserved in advance.

Yes. There is a dedicated Kazimierz walk, usually about 2 hours. Synagogue and museum interiors are optional and ticketed separately. Kazimierz can also be combined with the centre on a longer walk.

Yes. The Nowa Huta tour usually lasts about 3 hours. Part is on foot and part uses public transport or a coach. It covers the architecture, everyday life in communist Poland, and the contrast with the historic centre.