If you plan to visit the Market Square Undergrounds and want to explore this part of Kraków with passion, humour and reliable knowledge — a tour with Małgorzata Kasprowicz is a great choice. Małgorzata is a licensed Kraków guide who has been leading visitors along the city’s main routes for years, and she is authorised to guide in the Market Square Undergrounds. This text will help you prepare for the visit, suggest what to bring, explain how to book and describe what attractions await beneath the Main Market Square. Read practical tips and frequently asked questions written in simple, friendly language — let’s get started!
A guided tour is not just a dry list of facts — it is a story about people, customs and hidden details that often go unnoticed without commentary. Małgorzata enjoys anecdotes, curiosities and interacting with the group, so the route is interactive and adapted to the ages and interests of participants.
In this article I use practical information from ZwiedzanieKrakowa.com and experience from guided tours of the Market Square and the Undergrounds; everything is presented in clear, friendly language so you can plan your trip without stress.
The Market Square Undergrounds is a modern, interactive museum beneath the Main Market Square — a place that tells the story of the city’s beginnings, trade, craft and everyday life of Kraków’s former inhabitants. Visiting the exhibition on your own is enjoyable, but a licensed guide reveals hidden contexts, connects facts into a coherent story and answers the group’s questions in real time.
Guide: Małgorzata Kasprowicz holds a Kraków guide licence (since 2012) and licences to lead in selected museum institutions, including permission to guide in the Market Square Undergrounds. Thanks to that, the tour is safe, factually solid and tailored to the needs of school groups, families or individual visitors.
With a guide you’ll hear not only dates and facts but also legends, amusing anecdotes and practical tips — ideal if you want your visit to be interesting for adults and engaging for children.
The exhibition in the Market Square Undergrounds tells the story of medieval Kraków’s development, market crafts and trade, and everyday life of the city’s residents. The display combines archaeological finds with modern animations and reconstructions — this makes even complex topics accessible.
Typical elements of the tour: - review of archaeological discoveries and their interpretation, - reconstructions of Market Square buildings from different eras, - stories about trade, craft guilds and daily urban rituals, - histories connected to places visible on the square today that gain new meaning after going underground.
Because of the exhibition’s nature, it’s good to prepare children for short stops and explanations — Małgorzata knows how to capture the youngest visitors’ attention using small tasks and questions.
Duration and format - a standard guided visit usually lasts 1.5–2 hours (time depends on the group’s pace and whether additional surface visits are included).
Booking - it’s best to reserve in advance, especially during the tourist season and on weekends. Małgorzata accepts bookings for individual, family and school tours; for larger groups (e.g. school or corporate groups) it’s wise to book several weeks ahead.
Prices and fees - guide fees depend on tour length and group size. For small groups (1–35 people) typical rates for a city walk start from a few hundred PLN for 2–4 hours; shorter and longer options and seasonal promotions are also available. Headset rental (audio set for larger groups) usually costs a few PLN per person (often around 8 PLN/person). Confirm exact prices and current promotions when booking.
Tickets to the Market Square Undergrounds - admission tickets are usually purchased separately from the guide fee; the guide often helps with ticket purchase and advises how to avoid queues. Special conditions and discounts for school or group visits may be possible — ask when you book.
Meeting point - the meeting place is agreed at booking. A popular and convenient spot is the Main Market Square (for example near the Cloth Hall) or another visible central point — confirm the exact location by message or phone.
Arrive 10–15 minutes early - this allows for a quick roll call, a short introduction and a calm entrance to the Undergrounds without rushing.
What to bring - comfortable shoes, a light jacket (the Undergrounds can be cooler than the surface), a water bottle, and any cards or documents entitling you to discounts (school ID, student card, senior card). If you plan to take lots of photos, remember a charged phone.
For people with limited mobility - parts of the exhibition are reached by stairs; if someone in your group has significant mobility limitations, report this when booking to arrange the best solution or an alternative route.
The Undergrounds enforce collection protection and visitor rules — please follow the guide’s instructions and the signage. Not all parts of the exhibition are touch-friendly; some exhibits are behind glass.
Because some sections are narrow or include stairs, please move carefully and keep quiet where requested. The guide will manage pace and ensure the group’s comfort.
For school groups the guide offers engaging activities — short tasks, quizzes and questions that help keep interest and make the visit attractive for younger participants.
Do I need to buy Market Square Undergrounds tickets in advance? - If you want to avoid queues or you are in a larger group, it’s worth buying tickets in advance or asking the guide for help with booking.
How many people can one guide lead? - Małgorzata leads groups from individuals to organised groups; for large groups audio sets are available to improve listening comfort.
Is the route suitable for children? - Yes — Małgorzata has experience working with children and can tell the story in an engaging, accessible way. Interactive elements and questions are used for the youngest visitors.
What if the weather is bad? - The Undergrounds are indoors, so the exhibition is accessible regardless of weather. Surface walks should be adapted to conditions and footwear.
Can we combine the Undergrounds with another Kraków route? - Yes — popular packages include a Market Square walk with Undergrounds entry, the Royal Route with a Wawel visit, or shorter combinations with Kazimierz. Request such combinations when booking.
After leaving the Undergrounds it’s worth resting and trying local flavours. A few friendly central spots often recommended: - Cafe Camelot - a well-known café near the Old Town, welcoming to tourists with a charming atmosphere; - Mleczarnia / Mleczarnia in Kazimierz (if you plan to continue walking) - a good place for light meals; - Pod Wawełem Kompania Kuflowa - traditional Polish cuisine near Wawel; - Restaurant Szara / Szara Gęś (by the Market Square) - an elegant option right next to the main attractions.
When choosing where to eat, remember seasonality and opening hours — in high season it can help to reserve a table, especially in the evening. The guide can suggest places depending on preferences (vegetarian options, children’s menu, quick snacks).
If you prefer local cafés and snacks away from the crowds, head down side streets or walk a few minutes toward Kazimierz — you’ll find cosy cafés and smaller restaurants with a local vibe.
The most convenient ways to book or contact: - e-mail: kontakt@zwiedzaniekrakowa.com - phone: +48 501 962... (number shown on ZwiedzanieKrakowa.com - when booking please provide date, number of people, preferred time and information about any discounts or mobility limitations).
If you’re not sure about the date or need a plan tailored to a special occasion (school trip, corporate event, themed tour), write an e‑mail or call — Małgorzata will gladly prepare a customised offer.
Practical request - when booking give a contact phone number and an approximate number of participants; this helps logistics and allows the guide to prepare materials and headsets if needed.
- Book in advance, especially in season or on weekends. - Arrive a little early — it helps the tour start smoothly and reduces stress for the group. - Ask about headset rental if you have a large group. - If you’re coming with children or seniors — note this in your booking so the route can be comfortable and safe. - Most importantly: be ready for stories and curiosities — the Market Square Undergrounds with a guide is a lively, accessible encounter with history.
We wish you a wonderful visit to the Market Square Undergrounds and many pleasant discoveries while walking Kraków with Małgorzata Kasprowicz. If you’d like, I can help prepare a short booking message (SMS/e‑mail) — tell me and I’ll draft a ready-to-send text!
Good luck and see you in Kraków!
