The Rynek Underground (a branch of the Historical Museum of the City of Kraków) is usually open on Fridays, Saturdays and Sundays from 10:00 to 20:00. During the summer season and for special events the exhibition hours are sometimes extended — on those occasions parts of the route may remain open until 22:00.
Tuesdays are often a free-admission day, while the museum can have shorter Tuesday hours and may close on certain Mondays (for example every second Monday of the month). Hours can change for holidays and city events, so it’s a good idea to confirm them by phone or email before you travel.
Special booking rules usually apply to team-building groups (organized groups) and in many cases a guide is required — more on that below.
If you’re planning to come with a team-building group, book well in advance — especially for weekends and the high season, when the number of entries is limited.
Bookings are normally made via the branch’s booking form or by email; you can also call the museum’s infoline. When booking give the number of participants, preferred entry time, information about anyone with limited mobility and any technical requirements (microphone, extra time for activities, etc.).
Ask for written confirmation of the booking (email) and check whether an invoice can be issued if the trip is company-funded or handled by HR.
Many practical sources indicate that group visits often require a guide. School and organized groups usually have group tickets and separate fees for guiding services.
The guide fee is normally a flat rate for the whole group (for example from a few dozen to a few hundred PLN depending on group type and duration). For team-building groups it’s useful to agree the format of the tour in advance — a full guided tour, a shortened version for very large groups, or special educational activities.
If you have participants with limited mobility, let the museum know when you book — the Rynek Underground has an elevator and accessibility solutions, but staff need time to prepare.
Ticket prices change over time and vary by season and ticket type (standard, reduced, family, group). There is usually a special group rate — check the current price list before booking.
Extra costs to include in your budget: guide fee (flat rate for the group), rental of audio guides, and any educational materials. In some cases Tuesday is a free-admission day, but spaces are limited and still require reservation, so it may not be the easiest option for large groups.
Bring a payment card and some cash for small purchases in the museum café or the gift shop.
Arrive at least 20–30 minutes before your scheduled start time — with larger groups organizing entrance, handing out tickets and short instructions takes time.
The entrance to the Rynek Underground is inside the Cloth Hall (Sukiennice) on the side facing St. Mary’s Basilica — a convenient meeting point. Make sure participants know the meeting place and where you’ll regroup after the visit.
Dress comfortably and remember it can be cooler underground than on the surface, especially outside summer. For team-building groups it’s worth planning the return route and a spot for a short break after the visit — the Main Market area has plenty of cafés and restaurants.
Booking too late — weekends and long weekends fill up quickly; reserve a date at least several weeks in advance.
Underestimating the time needed — the exhibition walk usually takes about an hour, but with entrance procedures, ticket checks and short breaks plan for 70–90 minutes.
Not informing about participants with limited mobility — if someone needs an elevator or extra support, report it in advance so the museum can assist.
Failing to get written confirmation — always request an email confirmation of the number of places and the entry time; this simplifies organization and accounting.
The Rynek Underground is not just a collection of antiques — it’s a multimedia archaeological show that reconstructs parts of the medieval market with sounds, models and animations.
Underground you’ll see fragments of the oldest townhouses and trade routes of Kraków — an excellent backdrop for themed team tasks, e.g. a mini-quiz about medieval trade or a team game to locate specific exhibits.
For team-building groups consider preparing 2–3 short team tasks (15–20 minutes) — you can discuss them over coffee on the Market after the visit.
After exiting the Rynek Underground you have many dining options nearby. A few tried-and-true places: Wierzynek (traditional Polish cuisine), Szara Gęś (modern cuisine by the Market), Café Camelot (cozy café), and numerous places on Floriańska Street and in the Cloth Hall offering quick and varied meals.
If the group prefers something less formal, consider milk bars or popular pierogi places like Pierożek and the Manekin chain — quick and tasty solutions for larger groups.
Do we need a guide? — Many groups are led by a guide; for larger groups a guide may be required. Always ask when booking.
How long does the visit take? — The route usually takes about 60 minutes; with preparations and possible breaks allow 70–90 minutes.
Is the Rynek Underground wheelchair accessible? — Yes, the museum has an elevator and provides access for people with limited mobility, but please inform the staff in advance.
Can I come on Tuesday to avoid paying? — Tuesdays are often free-admission days, but places are limited and reservation is required; this is not always the simplest option for large groups.
Always carry the museum’s contact number in case of delays or changes in group composition. When booking ask about possible technical closures or special events.
If you want the visit to double as a team-building activity, plan a short group exercise after the museum — a quiz, a group photo at the Market, or a quick prize contest work very well.
The Rynek Underground is a great place for a weekend visit with a team-building group — the exhibition is multimedia, approachable and prepared for organized groups. Weekend hours are most often 10:00–20:00, but confirm details before planning your trip.
If you’d like the visit to be extra comfortable and interesting, I recommend booking a private guide with Małgorzata Kasprowicz (Margaret Kasprowicz) — you can find contact details on zwiedzaniekrakowa.com. Share this article with colleagues or on social media — it might help other team organizers!
